Privacy Policy

Last updated: February 2026

1. Introduction

SC MLD TRANS SRL, registered at Str. Exemplu, nr. 1, Piatra-Neamț, jud. Neamț, tax ID RO12345678, is the controller of your personal data collected through the website www.mldtrans.ro. We comply with European and national data protection legislation, in particular Regulation (EU) 2016/679 (GDPR).

This policy explains what data we collect, why we use it, how we protect it and what your rights are.

2. What personal data we collect

We collect the data you provide directly when you fill in the contact or quote request form on our website:

• Full name
• Email address
• Phone number
• Vehicle type to be transported
• Pickup location and destination
• Message submitted through the form

Additionally, through cookies, we may automatically collect certain technical data: IP address, browser type, operating system, pages visited and duration of visit. Full details about cookies can be found in our Cookie Policy.

3. Purpose of data processing

We use your data exclusively for:

• Responding to quote requests and messages sent through site forms
• Communicating details related to the requested transport services
• Concluding and executing transport contracts
• Issuing transport documents (CMR, fiscal invoice)
• Improving website functionality based on aggregated browsing data
• Complying with applicable legal obligations

4. Legal basis for processing

We process your data based on one or more legal grounds:

• Your consent — when you fill in a form on the site and agree to submit data
• Contract performance — when data is necessary to provide the requested transport service
• Legal obligation — when legislation requires us to retain certain data (e.g., fiscal documents)
• Legitimate interest — for improving our website and services

5. How long we retain data

Data provided through contact forms is retained for the duration necessary to resolve your request. Data related to transport contracts is retained according to the terms imposed by fiscal and commercial legislation (generally, 5 years from the date of the last transaction).

6. Who we share data with

We do not sell or share your personal data with third parties for marketing purposes. Data may only be accessed by:

• SC MLD TRANS SRL staff involved in providing the requested service
• Our hosting and email service provider, under contracts that include confidentiality clauses
• Public authorities, only in cases provided by law and based on official requests

7. Your rights

Under GDPR, you have the following rights:

• Right of access — you may request a copy of the data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete data
• Right to erasure — you may request deletion of your data, except where we are legally required to retain it
• Right to restrict processing — you may request limitation of how we use your data
• Right to portability — you may request transfer of your data to another controller
• Right to object — you may object to data processing in certain circumstances
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any right, contact us at contact@mldtrans.ro.

8. Data security

We have implemented technical and organisational measures to protect your data: secure connection (SSL/TLS), restricted database access, internal confidentiality policies.

9. Complaints

If you are not satisfied with how we process your data, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

10. Amendments

This policy may be updated periodically. The date of the last update is indicated at the top of the page.

Contact

For any questions regarding personal data protection: contact@mldtrans.ro or +40 743 569 297.